Refund policy

 

Return & Refund Policy – Maily’s Classic Accessories

We want you to feel confident when shopping with us. Please review product descriptions, photos, colours, measurements, and other details carefully before placing your order.

Final Sale

Unless an item is defective, damaged, or incorrect, all sales are final.

We do not accept returns or exchanges for change of mind, colour preference, fit, or other personal preference.

Damaged, Defective or Incorrect Orders

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong item, contact us at info@mailysclassicaccessories.com as soon as possible.

For shipping damage, please contact us within 48 hours of delivery and include:

• your order number

• a description of the issue

• clear photos of the item and packaging

We will review the issue and determine the appropriate resolution, which may include a replacement, refund, or other suitable solution.

If a refund is approved, it will be issued to the original method of payment.

Personal Care & Beauty Products

For hygiene and safety reasons, opened or used personal care and beauty products cannot be returned unless they are defective or damaged.

Sale Items

Sale or clearance items are final sale unless they arrive damaged, defective, or incorrect.

Gift Cards

Gift cards are non-refundable except where required by law.

Your Consumer Rights

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.

Questions

If you have a question about an order or product, contact us at info@mailysclassicaccessories.com.